With a highly skilled and long established workroom in Dallas, TX, we are able to make many of our products to order, customize certain sizes and personalize robes, sheets, blankets and pillows with monograms. By definition, our made to order items take a few weeks. With custom and personalization we want to be sure we have communicated the correct sizes and monogram placement and color threads to be used, and for that reason we ask you to contact your local area representative or brand ambassador, or email@example.com for further assistance. Products that you may need further assistance on are Rio, Mandalay, Pique and decorative pillows. Thank you for understanding.